We would like to inform you that, after careful consideration, we have made the decision discontinue some of our products. We understand that this may come as a surprise, and we want to assure you that we have not taken this decision lightly.
What does this mean for you?
While we will no longer be manufacturing some of our products, we want to emphasize that this does not mean the end of your ability to own this product. You may still be able to find them through authorized retailers as well. Availability may vary by location, so we recommend checking with your local retailer for the most accurate information.
Existing Warranty Continues
We understand that many of our customers have purchased some discontinued products with the expectation of continued support. We want to reassure you that if you have an existing warranty for your product, it will remain valid for the duration specified in your original warranty agreement. We are committed to providing the same level of service and support that you have come to expect from us.
Why the Discontinuation?
The decision to discontinued products was made after careful evaluation of market trends, technological advancements, and the evolving needs of our customers. While we are discontinuing certain products, we remain dedicated to developing and offering innovative solutions that meet your needs and expectations.
Thank You for Your Support
We want to express our sincere gratitude for your support and loyalty as a valued customer. It has been a pleasure serving you, and we look forward to continuing to meet your needs with our other products.
Thank you for your understanding, and please feel free to contact us if you have any further questions or require assistance.
“Even the brightest star must eventually burn out”
Stay up on all things exo terra.
"*" indicates required fields