Register your product(s)

Register Your Product

We understand that not every product comes with immediate benefits upon registration, but taking this simple step can prove to be invaluable when unforeseen issues arise down the line.

Why should you register your products? Here’s why:

  1. Streamlined Support: When a problem or question about your registered product arises, you won’t need to scramble for receipts or struggle to remember purchase details. Our system will have your product information readily available, enabling our support team to assist you more efficiently.
  2. Faster Resolutions: By registering your products, you provide our dedicated support team with the tools they need to quickly diagnose issues and offer solutions. This means shorter wait times and quicker resolutions for any challenges you encounter.
  3. Extended Warranty Coverage: Some products may come with extended warranty options or additional benefits upon registration. While not all products have immediate perks, you’ll be safeguarding your investment for the future and potentially unlocking hidden advantages.
  4. Product Updates and Notifications: Stay informed about the latest product updates, enhancements, and safety notifications. Registered users receive timely information to ensure their products remain up to date and safe for use.
  5. Exclusive Offers: In the future, we might offer exclusive promotions, discounts, or loyalty rewards to our registered customers. Don’t miss out on potential savings and special opportunities.

When you register your product for warranty purposes:

Your Exo Terra product is guaranteed for defective parts and workmanship as of the date of purchase for the period of time indicated within the instruction manual and/or warranty card. This guarantee is valid with proof of purchase only. The guarantee is limited to repair or replacement only and does not cover consequential loss, loss or damage to livestock and personal property or damage to animate or inanimate objects, irrespective of the cause thereof.

This guarantee is valid only under normal operating conditions for which the unit is intended. It excludes any damage caused by unreasonable use, negligence, improper installation, tampering, abuse or commercial use. The warranty does not cover wear and tear, breakage of glass or parts which have not been adequately or correctly maintained. WARRANTY IS ONLY VALID WITH PROOF OF PURCHASE FROM AN AUTHORIZED EXO TERRA DEALER. WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Choose your Region:

“Warranty is only valid with proof of purchase from an authorized Exo Terra Dealer.”

United States

United States



United Kingdom