TERMS & CONDITIONS

*Last updated: June 6, 2025

Welcome to our Website. If you continue to browse and use this Website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rolf C. Hagen Inc.’s relationship with you in relation to this Website.

 

This Website (“Site”) is published and operated by Rolf C. Hagen Inc. (“Hagen”), owner of many brands, including but not limited to the following brands: Catit, Dogit, Exo-terra, Fluval, Habitrail, Hari, Laguna, Living World, Nutrience, Prime, Tropican, Zeus, Zoë, and all affiliated sub-brands and Websites.

 

The term “Hagen” or “us” or “we” or “our” refers to the owner of the Site, a Canadian corporation, with registered office at 20500 aut. Transcanadienne, Baie-D’Urfé (Quėbec) H9X 0A2, Canada. The term “you” or “your” refers to the user or viewer of our Site. The use of this Site is subject to the following terms of use.

 

Site hosting is provided by Combell https://www.combell.com/en/

 

GENERAL

Your use of our Site constitutes your agreement to comply with the following conditions of use. Hagen may change the rules that govern your use of our Site from time to time, and your use of our Site after such changes constitutes your agreement to follow the rules as changed. In addition to changes in the rules, Hagen may change, edit, delete or revise portions of our Site at any time without notice.

 

SITE CONTENTS

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel”, and arrangement of such Content contained on the Site is owned, controlled, or licensed by or to Hagen and is protected by trade dress, copyright, patent, and trademark laws, and various other intellectual property rights and unfair competition laws.

 

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Hagen’s express prior written consent. Access to and use of our Site is solely for your personal information, education and communication to Hagen. You may download, copy, or print the contents of our Site for your personal use only. No right, title or interest in any of the contents of our Site is transferred to you as a result of any downloading, copying, printing or use of our Site.

 

YOUR USE OF THE SITE

You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Hagen reserves the right to bar any such activity.

 

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Hagen server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.

 

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse lookup, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Hagen, including any Hagen account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

 

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Hagen’s systems or networks, or any systems or networks connected to the Site or to Hagen.

 

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.

 

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Hagen on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

 

You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Hagen or others.

 

OTHER TERMS AND CONDITIONS

Additional terms and conditions may apply to specific portions or features of the Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

 

Hagen’s obligations, if any, regarding its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

Hagen may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and Hagen makes no commitment to update the materials on the Site with respect to such products and services.

 

ACCOUNTS, PASSWORDS AND SECURITY

Certain features or services offered on or through the Site may require you to open an account (including setting up a Hagen ID and password). You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify Hagen immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred by Hagen or any other user of or visitor to the Site due to someone else using your Hagen ID, password or account.

 

You may not use anyone else’s Hagen ID, password or account at any time without the express permission and consent of the holder of that Hagen ID, password or account. Hagen cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

 

SITE UPDATES

Hagen undertakes no obligation to update, amend or clarify information on our Site. No specified update or refresh date applied in our Site should be taken to indicate that all information on our entire Site has been modified or updated. Please remember when reviewing information on our Site that such information may not represent the complete information available on a subject. In addition, subsequent events or changes in circumstances may cause existing information on our Site to become inaccurate or incomplete.

 

News releases contained on our Site are dated to indicate the last time such information was modified by Hagen. No other specified date or refresh date applied in our Site should be taken to indicate that information contained in archived press releases was updated past its initial publication date. Hagen undertakes no obligation to update, amend or clarify previously published press releases. It is the user’s responsibility to ensure that information obtained from our Site has not been rendered inaccurate or incomplete by subsequent events.

 

TRADEMARKS AND COPYRIGHTS

General. Unless otherwise indicated, all product and service marks and logos displayed on our Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under Canadian and other copyright laws, and is the property of Hagen. The collective work includes works that are licensed to Hagen. All trademarks, service marks, and trade names (collectively the “Marks”) are trademarks or registered trademarks of and are proprietary to Hagen.

Trademark Information. All names, graphics, designs, page headers, button icons, scripts, commercial markings, trade dress, service names, service marks, and logos used and displayed in connection with the Services are trademarks of Hagen or its licensors or suppliers (collectively, the “Trademarks”). The Trademarks may not be used to disparage or discredit Hagen, any third party of Hagen or any third-party products or services, or in any manner (in Hagen’s sole judgment, where permitted by law) that may damage any goodwill in the Trademarks or may cause confusion.

Site Content. Ownership of Site Content. All material, including without limitation information, data, software, text (including text found in descriptions and articles), design elements, graphics, images, photographs, videos, clips, logos, icons, Trademarks, and other content (collectively, “Content”), contained in or delivered via the Services or otherwise made available by Hagen in connection with the Services (collectively, “Site Content”) is protected by copyrights, trademarks, service marks, trade secrets, or other intellectual property and other proprietary rights and laws. Hagen may own the Site Content or portions of the Site Content may be made available to Hagen through arrangements with third parties.

Your Use of Site Content. Hagen grants you a personal, non-exclusive, non-transferable, revocable, limited license, strictly to do the following: To view; reproduce; print; cache; store; and distribute Site Content via a generally available consumer web browser. The foregoing license is granted on the condition that you comply with these Terms and that you do not (and do not permit any third party to) remove or obscure the copyright notice or other notices displayed on Site Content. You may not reproduce, license, rent, modify, copy, transmit, publicly display, print, cache, store, link to, frame, or distribute content retrieved from these Services for any purpose prohibited by these Terms, or for any commercial purpose whatsoever, without the prior written permission of Hagen or the copyright holder identified in the relevant copyright notice. Any rights not expressly granted herein are reserved.

Copyright Assignment and Transfer of User Content. User hereby irrevocably and unconditionally assigns, conveys, delivers and transfers to Hagen (i) all of User’s right, title, and interest in and to all Intellectual Property for all posted content, including product reviews, comments or suggestions, photographs, illustrations, artwork, videos, communications and/or other materials uploaded by User to Website (“User Content”); (ii) all of User’s rights to benefits, priority rights, privileges, causes of action, common law rights, moral rights, and remedies relating thereto throughout the world, including, without limitation, all rights to (A) apply for and maintain all applications, registrations, renewals and extensions thereof, (B) sue, claim and recover for past, present and future infringement, misappropriation, or other violations of any Intellectual Property rights in any User Content, and (C) commercialize, exploit, or grant licenses or other interests thereto. For purposes of this Assignment, “Intellectual Property” shall mean any and all works of authorship, copyrights, moral rights, inventions, developments, concepts, improvements, designs, discoveries, know-how, ideas, software, trade secrets and compositions of matter and trade secrets (whether or not protectable under trade secrets law, patentable or registrable under patent, copyright or similar laws), patent rights, and any other intellectual property rights anywhere in the world and all goodwill associated with any of the foregoing and/or share it with other users. User represents and warrants that any User Content posted by you, is owned exclusively by you and that (i) you have all necessary rights to post such User Content via our Services, including the right to assign the Intellectual Property rights in such User Content to Hagen and (ii) any User Content you post, publish, display or transmit to others via our Services complies with applicable law. We may, but are not obligated to, monitor or review any User Content (unless required by law). We retain the right to remove any or all User Content for any or for no reason, including User Content that, in our sole discretion, violates these Terms. User acknowledges that it is not entitled to receive any compensation for the User Content.

PUBLICATIONS

The opinions expressed in our published works are those of the authors and do not reflect the opinions of Hagen and any of its affiliates or subsidiaries. They are neither a legal interpretation nor a statement of any Hagen policy as the case may be. To the maximum extent permitted by law, neither Hagen nor the authors guarantee the accuracy or completeness of any information contained in any publication and neither Hagen or its authors shall be responsible for any errors, omissions, or claims for damages, including exemplary damages, regarding the content, accuracy or sufficiency of the information contained in any publications. No part of any published work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the written permission of Hagen and/or the publisher. All rights reserved.

 

USER COMMENTS AND OTHER SUBMISSIONS

Please note that all comments, feedback, ideas, suggestions or other information submitted or offered to Hagen on or via our Site or otherwise (collectively “Submissions”) shall be and remain Hagen’s property. Any such disclosure or offer of any Submissions shall constitute an assignment to Hagen of all worldwide rights, titles and interest in all intellectual properties in the Submissions. Thus, Hagen will own exclusively all such rights, titles and interests in any Submissions, and shall not be limited in any way in its use, commercial or otherwise, of any Submissions. Hagen is and shall be under no obligation to maintain any Submissions in confidence, to pay any compensation for any Submissions, or to respond to any Submissions.

 

THIRD PARTY LINKS

The Services may contain hyperlinks to sites, services or platforms owned or operated by third parties. These links are provided for your convenience only. Your use of third-party links is subject to the terms of use and privacy policies applicable to those sites, services, or platforms.

 

DISCLAIMER AND INDEMNITY

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, OUR SITE, ALL CONTENTS OF OUR SITE AND ALL SERVICES OFFERED IN CONNECTION WITH OUR SITE ARE PROVIDED ON AN “AS IS” BASIS, AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HAGEN DISCLAIMS ALL WARRANTIES OF ANY KIND IN CONNECTION THEREWITH, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, HAGEN DOES NOT WARRANT THAT YOUR USE OF OUR SITE, OR THE OPERATION OR FUNCTION OF OUR SITE, ANY COMPONENT THEREOF, OR ANY SERVICES OFFERED IN CONNECTION THEREWITH, WILL BE UNINTERRUPTED OR ERROR FREE; THAT DEFECTS THEREWITH WILL BE CORRECTED; OR THAT OUR SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH HAGEN ENDEAVORS TO PROVIDE CURRENT, ACCURATE AND RELIABLE INFORMATION ON OUR SITE, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY, RELIABILITY OR ANY USE OF INFORMATION ON OUR SITE. YOU ACKNOWLEDGE, BY YOUR USE OF OUR SITE: (1) THAT YOUR USE OF OUR SITE IS AT YOUR SOLE RISK; (2) THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE; AND (3) THAT HAGEN SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF OR INABILITY TO USE OUR SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, COMPENSATORY OR CONSEQUENTIAL DAMAGES, LOST PROFITS AND/OR LOSS OF OR DAMAGE TO PROPERTY, EVEN IF HAGEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE TO INDEMNIFY AND HOLD HAGEN HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, COSTS AND EXPENSES, INCLUDING ATTORNEY FEES, ARISING FROM OR RELATED TO YOUR USE OF OUR SITE.

 

 

 

LIMITATION OF LIABILITY REGARDING SERVICES

TO THE EXTENT PERMITTED BY LAW, HAGEN SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SERVICES, OR ANY OTHER SUBJECT MATTER OF THESE TERMS, FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF HAGEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) OR (II) ANY MATTERS BEYOND HAGEN’S REASONABLE CONTROL. WITH RESPECT TO USER CONTENT OR STATEMENTS, HAGEN SHALL HAVE NO LIABILITY WITH RESPECT TO ANY CONTENT OF ANY OTHER USER OF THE SERVICES. IN ADDITION, AND TO THE EXTENT PERMITTED BY LAW, HAGEN IS NOT AFFILIATED WITH, AND HAS NO AGENCY OR EMPLOYMENT RELATIONSHIP WITH, ANY THIRD-PARTY SERVICE PROVIDER USED IN CONJUNCTION WITH THE SERVICES, AND HAGEN HAS NO RESPONSIBILITY FOR, AND HEREBY DISCLAIMS ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY SUCH THIRD-PARTY SERVICE PROVIDER. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

 

RELEASE

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HAGEN AND EACH OF ITS AFFILIATES, SUBSIDIARIES, DIVISIONS, PARENT AND RELATED COMPANIES (COLLECTIVELY, THE “RELEASEES”) WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE SERVICES, ITS CONTENT OR LINKS, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, OR ANY COMPUTER VIRUS OR LINE FAILURE. TO THE EXTENT PERMITTED BY LAW, RELEASEES WILL ALSO NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF WE OR THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SOTHE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. RELEASEES SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ACTS, OMISSIONS OR CONDUCT OF ANY USER OR OTHER THIRD PARTY.

 

If, notwithstanding the other provisions of these Terms of Use, Hagen is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content, Hagen’s liability shall in no event exceed the greater of (1) the total of any subscription or similar fees with respect to any service or feature of or on the Site paid in the six months prior to the date of the initial claim made against Hagen (but not including the purchase price for any Hagen products), or (2) US$100,00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

 

RESTRICTED CONDUCT

 

Except as otherwise expressly authorized in these Terms, you agree not to do any of the following:

  • Use the Services to Post, upload, share, transmit, distribute, facilitate distribution or otherwise make available any unlawful, infringing, harmful, harassing, defamatory, derogatory, threatening, intimidating, fraudulent, tortious, vulgar or otherwise objectionable material of any kind, including unauthorized or unsolicited advertising, or collecting personal information from other users of the Services;
  • Impersonate any person or entity, including without limitation any representative of Hagen; falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that HAGEN endorses any statement you make;
  • Disseminate any viruses, worms, spyware, adware, or other malicious computer code, file or program that is harmful or invasive or may or is intended to damage or hijack the operation of, or monitor the use of, any hardware, software or equipment via or using the Services;
  • Engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods on or via the Services;
  • Interfere with or disrupt the operation of the Services or others’ use of the Services in any way (including without limitation by hacking or defacing any portion of the Services);
  • Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Services, or reproduce, duplicate, sublicense, copy, sell, resell, distribute, assign, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Services;
  • Merge the Services or Site Content with another program or create derivative works based on the Services or Site Content;
  • Remove any copyright, trademark, or other proprietary rights notice from the Services or Site Content originating from the Services;
  • Violate any applicable laws or regulations;
  • Engage in any activity that could interfere with, disrupt, negatively affect, or inhibit other users from fully using the Services, or that could damage, disable, overburden, impair or otherwise negatively affect the functionality of the Services or Hagen’s network or computer systems; or
  • Assist, permit, encourage any persons in engaging or to engage in any of the activities described above.

 

INDEMNITY

To the extent permitted by law, You agree to indemnify and hold Hagen, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, licensors, subsidiaries and affiliates, harmless from any demands, losses, costs, expenses or damage of any nature whatsoever, including, without limitation attorneys’ fees and court costs, arising from any claim, cause of action, demand or suit by any third party, related to or arising out of your use of the Services or violation of these Terms. Hagen reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this Section, and in such case, you agree to cooperate with all reasonable requests in assisting Hagen’s defense of such matter.

 

VIOLATION OF THESE TERMS OF USE

Hagen may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Hagen’s rights or property, or the rights or property of visitors to or users of the Site, including Hagen’s customers. Hagen reserves the right at all times to disclose any information that Hagen deems necessary to comply with any applicable law, regulation, legal process or governmental request. Hagen also may disclose your information when Hagen determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

 

You acknowledge and agree that Hagen may preserve any transmittal or communication by you with Hagen through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or Hagen determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Hagen, its employees, users of or visitors to the Site, and the public.

 

You agree that Hagen may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Hagen, for which monetary damages would be inadequate, and you consent to Hagen obtaining any injunctive or equitable relief that Hagen deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Hagen may have at law or in equity.

You agree that Hagen may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If Hagen does take any legal action against you as a result of your violation of these Terms of Use, Hagen will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Hagen. You agree that Hagen will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

 

TERMINATION

This Agreement is effective unless and until terminated by either you or Hagen. You may terminate this Agreement at any time. Hagen may also terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to our Site or block your use of our Services if in Hagen’s sole discretion you fail to comply with any term or provision of this Agreement, violate these Terms or are engaged in illegal or fraudulent use of the Services. Where permitted by law, you agree that any termination of your use of the Services may be effected without prior notice. Further, you agree that, to the maximum extent permitted by law, Hagen shall not be liable to you or any third party for any termination of your use or otherwise access to the Services.

 

Upon any termination of this Agreement by either you or Hagen, you must promptly destroy all materials downloaded or otherwise obtained from our Site, as well as copies of such materials, whether made under the terms of this Agreement or otherwise. You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of Quebec, Canada without regard to its conflicts of laws provisions and all litigation must occur within Quebec.

 

Survival After Termination. The following provisions of these Terms shall survive termination of you’re right to use the Services: Trademark Information, Site Content, User Content, Indemnity, Disclaimers, Limitation of Liability, Release, and Applicable Law and Competent Jurisdiction. Additionally, any other provisions (or part of a provision) of these Terms that by their nature should survive termination of you’re right to use the Services shall also survive.

 

MINORS

Permission. You confirm that you have reached the age of majority in your jurisdiction. If you are under the age of majority in your jurisdiction, you should not use our Services, register on this Website or otherwise provide any data without the permission of your parent or guardian.

Supervision. To the extent permitted by law, if you are the parent or guardian of a child under the age of majority, you should carefully supervise your child’s use of the Services on our Website. It is the responsibility of parents or guardians, and not Hagen, to determine whether any part of this Site or any site linked to from this Website is appropriate for their children.

Right to cancel. If you are under the age of majority in your jurisdiction and you have entered into these Terms without the permission of your parent or legal guardian, then you or your parent or legal guardian may cancel your agreement to these Terms.

 

Applicable Law and Competent Jurisdiction

Governing Law. To the extent permitted by law, these Terms shall be governed by the laws of Quebec and the tribunals and courts of Montreal, Quebec will have exclusive competence in case of dispute.

Severability. To the extent permitted by law, where a specific clause of these Terms is declared null, that clause shall be deemed unwritten. However, to the extent permitted by law, this does not invalidate the successful registration of a user, the entire Terms, or any other terms and conditions accepted by the Customer.

 

CONTACT

If you have any questions about these Terms, or if you have technical questions about the operation of the Services, please contact us using the form on _ https://exo-terra.com/need-help/customer-service/. Please do not include any sensitive information in your correspondence as emails may not be encrypted.

 

THIS NOTICE MAY BE AMENDED FROM TIME TO TIME. CONTINUED ACCESS TO THE SITE IS SUBJECT TO THE TERMS THAT APPLY AT THE TIME OF ACCESS. IT IS THEREFORE YOUR RESPONSIBILITY TO INFORM YOURSELF OF THE CURRENT TERMS OF THIS NOTICE.