Product related questions or problems

  1. Always contact your local store first to help you out.
  2. If your local store can not answer your question or resolve your problem you can post your issue on the customer service database. They will respond within 24h.
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You are a retailer and you want to sell Exo Terra products

Please contact:

  • Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
  • U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield, MA. 02048
  • U.K.: Rolf C. Hagen (U.K.) Ltd., Castleford, W. Yorkshire WF10 5QH
  • Deutschland: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
  • Malaysia: Rolf C. Hagen (SEA) SDN, 43200 Cheras, Selangor D.E., Malaysia
  • España: Rolf C. Hagen España S.A., Av. de Beniparrell n.11 y 13, 46460 Silla, Valencia
  • Česká Republika: Placek, s.r.o. Revoluční 1381/III, 290 01, Poděbrady
  • Other European countries: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
  • All other countries: Rolf C. Hagen Inc., Montreal, QC H9X 0A2 (Canada)

Web related problems

Website related problems can be reported at:
webmaster(at) - change "(at)" by @

The Webmaster deals with the technical aspects of this site’s management and should only be contacted for technical and site-related issues and comments. The Webmaster will not reply to product related issues or any other issues that are not site related. We welcome your site suggestions, corrections or missing link reports.

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3rd discovery of a new species during Exo Terra expedition